The challenge

Manaus is the capital and largest city of the Brazilian state of Amazonas, situated in the Amazon Rainforest and isolated from other main cities. The position and geography of the city create a challenge for water providers. Aegea, the largest private sanitation company in Brazil, has started to operate OpenFlows WaterSight with the aim of providing good quality water services, improve asset management decisions and optimise operational activities (including leakage detection).

1. Data stored in different systems (GIS, billings, SCADA, models) can be effectively integrated into one single platform to provide additional insights (water balances, pumps efficiency, tanks performance, forecasts, among others) and contributing to improve operational workflows.
2. Hydraulic Models were mostly being used at the Engineering department, but the solution demonstrated that Engineering Hydraulic Models can be easily and successfully deployed for daily operations purposes. Some use cases include the simulation of network events such as pipe breaks, pump shutdowns, valves operations, and fires to better understand and anticipate the impacts on service levels.
3. Awareness and response times to network events were reduced with the support of the real-time simulation and automatic events generation capabilities